Terms of service

Terms of Service

Last Updated: July 8, 2026

Welcome to our store. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By visiting our website or purchasing our products, you agree to comply with these Terms of Service, our Privacy Policy, and any other policies posted on our website.

If you do not agree with these terms, please do not use our website or services.

2. Eligibility

You must be at least the age of majority in your jurisdiction or have permission from a parent or legal guardian to use this website.

3. Products

We strive to display our products, descriptions, and images as accurately as possible. However, we cannot guarantee that colors or product appearances will match exactly across all devices.

All products are subject to availability. We reserve the right to discontinue or modify products at any time without prior notice.

4. Pricing

All prices displayed on our website are listed in the applicable currency and are subject to change without notice.

While we make every effort to ensure pricing accuracy, we reserve the right to correct pricing errors and cancel orders affected by such errors.

5. Orders

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Suspected fraud or unauthorized transactions.

  • Product availability.

  • Incorrect pricing or product information.

  • Violation of these Terms of Service.

If your order is cancelled after payment has been made, you will receive a full refund.

6. Payments

Payment must be completed before an order is processed and shipped.

We use secure third-party payment providers to process transactions. We do not store your complete payment information.

7. Shipping

Shipping times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.

We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

8. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy. Please review that policy before requesting a return.

9. Intellectual Property

All content on this website—including text, images, graphics, logos, product descriptions, designs, and other materials—is the property of our store or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, or use any content without prior written permission.

10. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with the security or operation of the website.

  • Upload malicious software or harmful code.

  • Violate the rights of other users or third parties.

11. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Our maximum liability shall not exceed the amount you paid for the product giving rise to the claim.

12. Pet Safety

Our products are designed to enhance the comfort and well-being of pets. However, no product should be considered indestructible.

Pet owners are responsible for supervising their pets during use and ensuring that products are appropriate for their pet's size, age, and behavior.

We are not responsible for injuries or damages resulting from misuse, improper use, or lack of supervision.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, policies, or practices of third-party websites.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the revised terms.

16. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws applicable in the jurisdiction in which our business operates, without regard to conflict of law principles.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact our customer support team. We will be happy to assist you.